I need some support

If you are here and looking for support to find a job, or access some training, then please visit our dedicated pages. You might also be looking for some other help if you have found yourself made redundant. In this section you will find information about different services that can help you with things like; debt advice, benefits, housing, your mental health, and much more.

Housing, Benefits and Council Tax - Exeter City Council

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Citizens Advice

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Co-Lab Exeter

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Useful Links and Services

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Housing, Benefits and Council Tax – Exeter City Council

Customer Support is Exeter City Council’s first point of contact for those needing assistance with housing, benefits and council tax enquiries The team can also offer advice on accessing a range of discretionary funds, including the Exeter Wellbeing Support Fund for those whose finances have been affected by the current Covid-19 pandemic. The majority of services can be accessed by visiting www.exeter.gov.uk

Our Support Services include;

  • Housing Benefit & Council Tax Support,
  • Council Tax Billing & Recovery,
  • Devon Home Choice,
  • Covid-19 Wellbeing Line,
  • Discretionary funds including Exeter Wellbeing Support Fund & Discretionary Housing Payments.

Citizens Advice

Exeter Citizens Advice aims to provide the advice people need for the problems they face and to improve the policies and practises that affect people’s lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

We offer a range of advice and information services; including help with

  • welfare benefits,
  • Universal Credit,
  • debt and money,
  • employment, and
  • housing

Please visit www.citizensadviceexeter.org.uk or call 0344 411 1444

Co-Lab Exeter

The Co-Lab is located in central Exeter and is home to a number of different organisations that can help people in a range of situations.

As an integrated cross sector wellbeing and innovation hub our goal is to improve lives by improving the context in which support for change occurs, as well as delivering meaningful and relevant services. Supporting people with complex life situations and multiple disadvantages, such as mental ill-health, homelessness, domestic and sexual violence and abuse, substance misuse, (re)offending and poverty we focus our support around recovery, belonging, rehabilitation and wellbeing.

As a co-located wellbeing hub there a range of services that can be accessed or signposted from CoLab. For information about all the different agencies at CoLab please visit the website www.colabexeter.org.uk

CoLab Exeter also funds some adult learning opportunities and these are also advertised on the web site. These vary and are determined by funding opportunities and range from personal development to financial resilience.

The resilient women’s project is also based at CoLab and is able to support and signpost women in a range of circumstances.

The offer at CoLab does change as funding for projects is made available to it is always a good idea to check out the website or follow us on twitter for the latest information. www.colabexeter.org.uk