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Exeter Works doors will be closing on 31 March, but you will still be able to get support and guidance on our website. The Youth Hub will open the doors to its new home in Exeter Library from 3 April.

I want to improve my skills

If you want to learn something new, or improve your skills and knowledge for the job you are doing, or to get a new job, the great news is there are lots of different opportunities on offer – and even better, a lot of them are free!

With so much on offer, we know it can be a bit confusing to know where to even start in looking for a course, or finding out and deciding where you might go to do that course! This section will help you to find out what is available in Exeter, and help you to decide what is right for you.

And don’t forget, The National Careers Service website offers online tools to help you assess your skills and find work and learning. You can speak to a qualified careers adviser, call the helpline on 0800 100 900 open 10am-8pm 7 days a week.

What training is available?


Who can I learn with?


What do all the different qualifications mean?


Digital skills


What Training is Available?

There is a lot available! Here we are going to show you some of the options that you can access immediately, and in other sections you can find out about who you can learn with.

The Skills Toolkit

Firstly, The Skills Toolkit is a new online platform, giving you easy access to free, high quality digital and numeracy courses to help you build up your skills, progress in work and boost your job prospects. The platform offers a range of courses at all levels, from introductory to advanced and it’s open to everyone.

If you are likely to be or have been made redundant, then there is a dedicated service that can help you to access training and support to get you back in to work.

Skills Support

There are two different programmes that are available to support you to improve your skills. One in the workplace, and the other if you are being or have been made redundant.

Employed? Want to improve your skills?

Skills Support for the Workforce (SSW) is a programme developed to upskill employees within small and medium-sized businesses. It provides recognised accredited qualifications and bespoke training courses that will enhance your skills.

As the programme is co-financed by the European Social Fund (ESF) and the Education and Skills Funding Agency (ESFA) the training can be accessed at no cost to your employer or business.

There is a wide range of training on offer such as IT, leadership and management, as well as courses targeting specific areas of improvement. The programme is tailored, so the training will be relevant to your needs.

Get your employer to get in contact Kirsty Mottram, Partnership Coordinator, for more information. / 0771 819 3665

Are you going through Redundancy?

Skills Support for Redundancy provides funded, tailored training to support individuals and businesses through redundancy. It is a tailored service to meet your needs, offering a wide range of training support. A dedicated Partnership Coordinator will work with you to identify the best sources of support and training available.

If you are facing redundancy, or have recently been made redundant, the programme provides access to funded skills training, retraining and careers guidance to support your return to the workforce.

This programme can help you to bridge any skills gaps, or may be an opportunity for you to gain a qualification to support the experience you may already have from working in industry, or training may even support a career change.

There is a wide range of courses on offer including; IT skills and business administration, education, leadership and management, health and social care, warehousing and storage, and retail. The training is carried out by accredited high-quality training providers who have a wealth of knowledge and experience.

Co-financed by the Education & Skills Funding Agency and European Social Fund, the support can be accessed at no cost to the business or individual.

Please contact Kirsty Mottram, Partnership Coordinator, for more information. / 0771 819 3665

Digital Skills

More and more employers are looking to recruit into jobs that need digital skills, and increasingly we need those skills for everyday life too! Click here to head to our dedicated section to find out about all sorts of different courses that will help you to develop your digital skills – whether you just want to learn more some of the basics, or something much more advanced!

Who can I learn with?

There are lots of different training companies that you can learn with. They all operate in different ways, and if you are trying to decide which one is right for you, make sure you check out the things that are important to you; This might be the time of day the course is offered? Where you have to go for the training – can you get there? Is it offered online?

We have listed below the training providers that are based in Exeter, with a little bit about each of them. We would also recommend contacting The Devon and Cornwall Training Providers Network, they are a not-for-profit organisation with more than 40 members across Devon and Cornwall. They can provide you with impartial information & advice on post-16 education, training & skills from Apprenticeships to Leadership and Management, from Entry Level through to Degree Level, from accredited to non-accredited training, and everything in between – their members have it covered! Please visit for more information or contact them.

And always remember you can contact the National Careers Service for dedicated advice and guidance about how to develop your skills and what training courses are available;

Can help you with;

  • Preparing for Work,
  • Traineeships,
  • Digital Skills

City Community Trust is Exeter’s leading health and wellbeing charity working in partnership with Exeter City Football Club. The charity delivers inspiring physical activity; education; health and wellbeing programmes; and training and employability courses, primarily across Devon and Somerset for all members of the community regardless of ethnicity, age, gender, physical ability, background or economic status.

The charity’s health, education, training, wellbeing and physical activity programmes reach more than 45,000 members of the community each year. They are open and accessible to all, young and old, whoever you are, whatever your ability or background.

Can help you with;

  • Preparing for work – CV writing, interview preparation etc.
  • Digital Skills,
  • Apprenticeships – Customer Service, Business Admin, Team Leader,
  • Specialisms – Accountancy and Leadership and Management.

A long standing, Exeter based independent training provider and registered charity. We commit to provide people and businesses within our local community with apprenticeship training, business support services, bespoke accredited and non-accredited professional development courses, vocational in house training and online distance learning. As a long standing and local training provider we understand what local people and businesses need and have the skills, knowledge and understanding to provide long term business and training solutions for the local and business community. Many of our services are funded through the Government, so are free to our customers.  or

Can help you with;

  • Preparing for work – CV writing, interview preparation etc.
  • Digital Skills,
  • Apprenticeships,
  • Specialisms – courses provided in a wide range of subject areas,
  • Formal Qualifications – GCSES, A Levels and more.

Exeter College is an award-winning, world-class college. They are Devon’s only Ofsted Outstanding further education provider -with a vision to shape the future by delivering excellence to realise the ambitions of their learners, city and region.

Exeter College understands that no two learners are the same and that’s why they offer a range of different qualifications, enabling individuals to select a learning programme to suit them.

Apprenticeships provide a fantastic chance to learn through work-based training, and the dedicated Apprenticeship Team partners with a network of over 950 employers across the South West of England to offer a host of opportunities to people of all ages and stages of their career.

Exeter College offer both Apprenticeships and Traineeships, which are designed to help launch your career or facilitate a career change, helping you gain the skills you need to thrive in a new job role or progress up the ladder. They also provide Adult Courses, from 3D Computer Aided Design and Instructing Studio Cycling, through to Welding and Microsoft Office specialisms.

Can help you with;

  • Preparing for work – CV writing, interview preparation etc.
  • Apprenticeships & Traineeships
  • Specialisms – Electrical and Gas – Professional Skills – Arboriculture

At The Focus Training Group our aim is to enable and inspire individuals and organisations to reach their full potential.  We achieve this by offering quality training to anyone who wishes to improve their skills, qualifications and future career prospects by offering flexible and professional learning solutions.

Can help you with;

  • Preparing for work – CV writing, interview preparation etc.
  • Digital Skills,
  • Specialisms – Personal Skills for Employment, English and Maths.

Learn Devon is Devon County Council’s adult education service providing 100s of courses to adults in Devon. Subjects range from Maths and English, employability, digital skills, wellbeing, art and craft, family learning, languages to creative writing, courses for adults with disabilities and many more. Currently, due to the coronavirus outbreak, all Learn Devon courses and workshops are free and are taught online.

Can help you with;

  • Preparing for work – CV writing, interview preparation etc.

We offer a tailored programme, bespoke to industry needs. This can be provided face to face or virtually. It includes; skills analysis, CV writing, labour market led intelligence to inform employability routeways, in addition we are able to support debt advice, benefits, housing, mental health support services, specific support for those with disabilities or health barriers to work.

We include job interview preparation, mock interviews, competency-based questioning/answering. We also have access to i3 Profile – this is a psychometric assessment based on preference, rather than competence, which offers an understanding as to why individuals behave as they do. i3 focuses on an individual’s uniqueness rather than compartmentalising them.

We have supported, accessible and flexible training (over 250 fantastic courses) and an advice hub.

• How to get ahead in your career
• Best practice CV advice
• Tips on interview techniques
• Industry-specific careers guidance

Can help you with;

  • Preparing for work – CV writing, interview preparation etc.
  • Apprenticeships – Construction
  • Specialisms – Construction

Can help you with;

  • Preparing for work – CV writing, interview preparation etc.
  • Apprenticeships

Here at TPMT we offer a variety of programmes within Construction plant, Logistics and Warehousing. Including all construction plant, LGV, Crane and Forklift training amongst many others. We are based centrally in Devon and deliver locally primarily as well as nationally. We offer bespoke courses both on our site as well as at employer premises, we are under a large umbrella of Awarding Bodies and are proud of our high standards of provision.

Can help you with;

  • Higher level education – Degrees
  • Apprenticeships – Degree Level
  • Specialisms – Financial Services, Civil Engineering, Digital and Technology, Senior Leadership, Radiography

The University of Exeter offers a wide range of degree programmes in unique locations in Exeter and Cornwall. We are ranked 12th by The Times 2019, 10th by The Guardian 2020, 12th by The CUG. We are a member of the prestigious Russell Group.

Students undertaking a degree apprenticeship will combine working with part-time study at university. The amount of time students spend with their employer or at university will depend on the programme, however students will stay employed with their employer for the full length of their degree apprenticeship.

What do all the different qualifications mean?

There are 9 qualification levels. The levels are based on the standards of knowledge, skills and competence needed for each qualification. You can read more here

The diagram below will also help to show you what level of qualification applies to different stages of learning.

Digital Skills

Digital skills are a near-universal requirement with over 75% of job openings requiring digital skills. Analysis from Burning Glass Technologies finds digital skills are not only essential entry requirements for two-thirds of UK SOC occupations but that these roles carry a wage premium over non-digital roles. Overall, roles requiring digital skills pay 29% (£8,300 per annum) over those roles that do not.

In addition, there is a need to make digital skill progression more universal and widely accessible to increase diverse. In the UK women comprise only 19% of tech roles and there are still 11.3 million adults in the UK that lack one or more basic digital skills ( Essential Digital Skills Framework) required for life and work.

Getting started with Digital skills

Digital Skills for the workplace

  • Bounce Back Digital – – a series of free, online webinars, short courses and cyber support buddy sessions for small businesses to adapt to new ways of working in light of Covid-19 – ONLY AVAILABLE UNTIL 21/10
  • Future Learn – – Within the IT and Computer Science section you’ll find 93 courses, ranging from 4 hour short courses to degree modules
  • UKLearns – – is Pearsons free online learning platforms. It has 400 courses across a range of subjects organised by industry, with 100+ in the Digital and Technology arena ranging from 2 -100 hours. The courses are either free or some are charged at £200.

Tech Skills for Technology Roles

  • Institute of Coding – – Whether you’re new to digital, expanding your technical skillset or are a manager upskilling your team, the Institute of Coding have worked with top employers to design training that matches needs. In total, you can find 196 free tech courses, industry-inspired taster sessions, degrees and short courses.
  • Future of Tech – – Great for getting an overview of topics which can stimulate you to think about how you could apply them to your business or whether it’s an area you want to train in. These include interactive online lessons blending reading, video, blog and quizzes
  • Cyber Security – Put together by TechUK and the Department for Digital, Culture Media and Sport, this is a range of free to access online cybersecurity training courses and wider skills content. On here you’ll find 30 courses cover a wide range of topics and experience levels and are aimed at those looking to enter a cybersecurity career or those already in the industry seeking to develop their skill set.
  • More about the Digital Skills Partnership – the partnership works with stakeholders across Devon, Somerset, Plymouth and Torbay to drive up the level of digital skills and to ensure there are opportunities for everyone to engage with a digital skills programme to advance their level of aptitude. You can find out more through their regular newsletter .

Digital Course Finder

Are you interested in developing your digital skills? There are hundreds of courses out there that are available for you, but often it can be difficult to choose between them, or even find the right one. Our brand-new Digital Course finder tool is a platform designed to help learners find any course that they need quickly and without hassle. Try it now:


Digital Course Finder – Digital Course Finder

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